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FAQ’s

FAQs

1. What is Genztechz?

Genztechz is your one-stop shop for authentic smartphones, laptops, accessories, and the latest tech gadgets.

2. Are your products genuine?

Yes! All our products are 100% authentic and sourced from trusted suppliers.

3. How long does shipping take?

Orders typically arrive within 2–3 business days. You’ll receive a tracking link once your order ships.

4. Do you ship internationally?

Yes, we offer international shipping to select countries. Rates and options appear at checkout.

5. What payment methods are accepted?

We accept major credit cards, debit cards, G-Pay , Apple Pay, and other secure online payment options.

6. Is my payment information secure?

Absolutely. We use top-tier encryption technology to protect your data.

7. Can I return my order?

Yes! We offer a 7-day return window for most items. Check our Return Policy for details.

8. Do products come with a warranty?

Most items come with either a manufacturer’s warranty or a Genztechz-backed warranty.

9. How can I contact support?

Reach us anytime through our [Contact Us] page, email, or live chat — we’re ready to assist!

10. Can I track my order?

Yes! You’ll get a tracking number once your order is shipped.

11. Does Genztechz offer contract manufacturing?

Yes! We help brands and businesses manufacture and customize tech products. Contact our B2B team to learn more.

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