GenzTechz (“we”, “us”, “our”) provides this Privacy Policy to explain how we collect, use, disclose, and protect the personal and non‑personal information of visitors and customers on https://genztechz.com/. A privacy policy is a legal document that discloses the ways a business gathers, uses, discloses, and manages a customer’s data. Under the EU’s General Data Protection Regulation (GDPR), we process personal data lawfully, transparently, and for specified purposes, while honoring rights such as access, rectification, and erasure Likewise, under the California Consumer Privacy Act (CCPA), California residents have rights to know, delete, and opt‑out of the sale of their personal information.
1. Introduction
GenzTechz is committed to protecting the privacy of our customers and website visitors when you access or use https://genztechz.com/ This Privacy Policy explains what information we collect, how we use and share it, your rights regarding that information, and the measures we take to safeguard it.
2. Information We Collect
2.1 Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
Identity Data: name, date of birth
Contact Data: billing and shipping address, email address, phone number
We also automatically collect certain information when you visit our site, including:
Technical Data: IP address, browser type and version, device identifiers, operating system
Usage Data: pages viewed, time spent on pages, referral URLs
Cookies and Tracking: see section 5 below.
3. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfilment: to process and ship your orders, send order confirmations and delivery updates.
Account Management: Create and manage your customer account and provide customer support.
Marketing Communications: to send you newsletters, promotions, and special offers if you’ve opted in.
Improving Our Services: to analyse site usage, diagnose technical issues, and enhance the customer experience.
Legal Compliance: to comply with applicable laws, resolve disputes, and enforce our Terms of Service.
4. Disclosure of Your Information
We may share your information as follows:
Service Providers: with payment processors, shipping carriers, and IT service providers who assist us in operating our site and fulfilling orders.
Third‑Party Analytics: with analytics providers to understand website usage and performance.
Legal Requirements: when required by law or to protect our rights, property, or safety, or those of others.
5. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Remember your preferences and login status.
Analyse site traffic and usage patterns.
Deliver targeted advertising (third‑party cookies). You can manage or disable cookies through your browser settings, but this may affect site functionality
6. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL/TLS.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Privacy Rights
8.1 GDPR Rights (EU Residents)
If you are located in the EU, you have the following rights under GDPR:
Right of Access: obtain confirmation of whether we process your data and a copy of that data.
Right to Rectification: correct inaccurate or incomplete data.
Right to Erasure: request deletion of your data in certain circumstances (“right to be forgotten”).
Right to Restrict Processing: pause processing of your data under specific conditions.
Right to Data Portability: receive your data in a structured, commonly used format .
Right to Object: object to processing for direct marketing or based on our legitimate interests
9. International Data Transfers
Your information may be transferred to and processed in countries outside your residence. Whenever we do so, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to ensure adequate protection.
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child under 16, please contact us to request deletion.
11. Changes to This Privacy Policy
We may update this Policy from time to time. When changes are significant, we will notify you via email or a prominent notice on our website.
12. Contact Us
If you have questions or wish to exercise your privacy rights, please contact: Email: info.genztechz@gmail.com Address: GenzTechz, Burton Road Lincoln England, UK
